Reconciliation problems
If you can’t reconcile because there’s an out of balance amount
1 Check the following:
- did you type the correct figure in the Closing Statement Balance field? You need to type the closing balance from your bank statement, not the opening balance.
- did you enter the correct date (that of the closing balance from your bank statement) in the Bank Statement Date field? An incorrect date may prevent some transactions from appearing in the list.
- did you select all the transactions that appear on the bank statement? If not, some transactions might not have been accounted for in the reconciled balance.
- did you select, by mistake, a transaction that didn’t appear on your bank statement? If yes, you need to deselect this transaction.
- did you record all bank charges and bank interest entries that appear on the bank statement? If not, you need to record them and select them for reconciliation. .
2 Repeat the reconciliation procedure.
3 If your account is still out of balance, then you might have deleted a transaction that has been reconciled previously. If you have deleted a reconciled transaction, re‐enter it and then select it in the Reconcile Accounts window when performing the reconciliation.
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