PEMANFAATAN TEKNOLOGI INFORMASI DAN PENGARUHNYA TERHADAP KINERJA INDIVIDUAL PADA KANTOR PELAYANAN PAJAK PRATAMA DENPASAR BARAT [JURNAL]

ABSTRACT
An appropriate utilization of information technology (IT) would
enable a company to gain competitive advantages, while improving
individual performances of the company’s employees. Before utilizing IT,
an IT developer must understand factors considered in deciding IT
application. This research aims to investigate factors influencing IT
utilization and the impact on individual performance in Taxation Office
KPP Pratama West Denpasar. Sample consists of all employees using IT
to have job done. Data are obtained using questionnaire and
documentation. Hypothesis are tested with multiple and simple
regression.
Results show that factors like social, affect, job fitness, long-term
consequences, and job complexity simultaneously affect IT utilization
positively and significantly. Partially, job fitness and long-term
consequences provide positive and significant impact; while social factor,
affect, and complexity have positive relation with IT utilization but not
significant. Furthermore, facilitating condition factor negatively related
but insignificant to IT utilization. Finally, the IT utilization affects
individual performance positively and significantly.

Keywords: technology application, IT utilization, individual performance,
information system developer

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