MENINGKATKAN KEPATUHAN WAJIB PAJAK MELALUI KUALITAS PELAYANAN [JURNAL]

ABSTRACT
Self assessment system of Indonesian taxation demands high
level of taxpayers’ awareness and compliance in fulfilling tax liabilities
in order to increase state revenue from taxation sector. The level of
compliance could be increased through providing better service quality
by the taxation office, which includes safety, comfort, and quick
services, as well as law enforcement. Taxpayers’ compliance level could
be measured by examining whether they understand taxation law, fill
in tax form completely and clearly, calculate tax liabilities correctly, and
report tax liabilities timely.

Keywords: compliance, taxpayers, service quality, tax revenue

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